FAQ

Shipping

Yup! We ship all of our products worldwide. Any exceptions to this will be noted on specific products.

You betcha! If you are interested in insuring your purchased items we have partnered with Route to cover all of your items while under their care. Simply flip the switch on the checkout page.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email. Because the vast majority of our products are made-to-order shipping times are only an estimate.

Depending on what types of items you purchased, you will receive a tracking number in your shipment confirmation. If you purchased Route shipping insurance then you can also view your order's progress within their app.

Shops

Check out our How To page for more info on how it works for vendors.

Just head to our registration page and someone will reach out to you as soon as humanly possible.

Yup. Join our discord community to find them. Just ask wizz1er to set you up when you get there.

Well, cuz we are. No seriously, we offer the best profits for streamers, the best support ever, and the best community. You want better, you will have to invent it.

Returns & Exchanges

Of course! We accept returns of all unopened (NEW CONDITION) items for 30 days. If you would like to exchange your item for something else, please contact us so we can work with you.

No easy answer here. Most refunds are processed within 3-5 business days. However, we do business internationally and many banks have different time frames on processing payments to individual accounts. If you think the timeframe is too long, just contact us so we can figure it out.

Yup.